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If still unable to find the printer, click on my printer is not listed again and confirm the printer is on.Turn your printer offline and then online when prompted.In case the printer with the issue is not listed, or there are specific connection issues, click on my printer is not listed.From the list of printers, choose the printer you need to fix, followed by clicking on next.Check out the list of printers available by clicking on the start tab.Once you are done with the successful installation of the HP Print Doctor tool, the welcome screen will pop up.How to use HP Print and Scan Doctor to fix printer issues? Agree to terms and conditions and wait for the installation to get over.Click on yes when prompted by User Account Control.Wait for the software to get extracted.The menu will pop up - Select Run from there. Find the downloaded file in the downloadable folder.After you are downloading, proceed to the installation part.The download will take just a few seconds as the software is relatively light. Now, proceed with downloading HP Scan and Print Doctor tool.
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